PROMOTIONAL TERMS & CONDITIONS
Loyalty Program Terms & Conditions
By joining the Caught Fk All Club, you agree to the following terms and conditions. These offers are exclusive to members and subject to change at any time.
New subscribers to the Caught Fk All Club will receive 10% off full-priced items.
- Valid on full-priced items only
- Excludes sale items, bundles, and gift cards (if applicable)
- Discount must be applied at checkout and cannot be used retrospectively
- One-time use per customer
Members will receive a 10% off birthday reward, delivered via email on their birthday in the form of a digital gift card.
- Valid on your entire order
- Must be redeemed within the validity period stated in the email
- Cannot be exchanged for cash or combined with other promotional offers unless stated
Members can receive a $5 reward for leaving a product review.
- Reward is valid on your next order
- Limited to one reward per customer within a set period
- Reviews must be genuine and relate to a verified purchase
- We reserve the right to withhold rewards for fraudulent or spam reviews
- Rewards are non-transferable and cannot be exchanged for cash
- Discounts and rewards cannot be applied to past orders
- The Mad Hueys reserves the right to modify or cancel the loyalty program or rewards at any time
- Misuse of the program may result in removal from the loyalty program
Website Terms & Conditions
This website is operated by The Mad Hueys. Throughout the site, the terms “we”, “us” and “our” refer to The Mad Hueys. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.
By using this site, you confirm that you are at least the age of majority in your state or territory, or you have given consent for any minor dependents to use this site.
You must not use our products for any illegal or unauthorised purpose.
All prices are listed are subject to change without notice.
We make every effort to display our products as accurately as possible. However, we cannot guarantee that colours or images will be perfectly represented on your device.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities of any product
- Refuse any order at our discretion
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorised activity.
If we make a change to or cancel an order, we will attempt to notify you using the contact details provided at checkout.
Delivery timeframes are estimates only and may vary depending on your location and external factors.
We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you once the order has been dispatched.
Returns are handled in accordance with our Returns Policy. Please refer to our Returns Policy page for full details on eligibility, timeframes, and conditions.
Promotions, discount codes, and loyalty rewards:
- Cannot be used in conjunction with other offers unless stated
- Are not redeemable for cash
- May be withdrawn or changed at any time
We reserve the right to cancel any promotion if misuse is detected.
All content on this site, including images, logos, designs, and text, is the property of The Mad Hueys and may not be used, reproduced, or distributed without permission.
To the fullest extent permitted by law, The Mad Hueys will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Nothing in these Terms excludes your rights under Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being published on this page.
If you have any questions about these Terms & Conditions, please contact us at: admin@themadhueys.com