FAQs

Australian orders are generally delivered within 3 business days via StarTrack Premium. PO Box deliveries via Australia Post Express take up to 7 business days. International delivery times vary — New Zealand is typically 5 business days, USA varies, and the rest of the world can take up to 10 business days.

Yes! We offer free express shipping on Australian orders over $99 AUD. International free shipping thresholds vary by country - $149 NZD for New Zealand, $99 USD for the USA, and $139 AUD for Canada, Mexico, and the rest of the world.

Orders can be modified or cancelled within 1 hour of purchase. After that, we’re unable to make changes as orders are processed quickly. Contact us right away and we’ll do our best.

Too right we do! We ship to most countries worldwide. If your location isn't available at checkout, it's likely due to shipping carrier restrictions or delivery limitations. If you're unsure whether we can deliver to you, get in touch with our crew and we'll do our best to help.

We offer a "Free Returns + Package Protection" with all orders, it's an optional coverage applied in the cart and checkout. When selected any or all items in an order can be returned or exchaged for free. If this coverage is not selected you are required to cover the return postage fee.

We accept returns within 30 days of delivery. Return window is subject to change during the Christmas period, please view our full returns policy for details. We accept change of mind returns within 30 days of purchase - items must be unworn with tags still attached.

You will need your order number and the postcode of the shipping address to submit a return. Your order number can be found on your packing slip. CLICK HERE to start a return.

Yes. Start an exchange through the returns portal and select the item you’d like instead.

We're sorry to hear that! Upload photos of the fault directly through our returns portal and we'll sort it out with either a replacement or a full refund. Free return shipping is provided for faulty items, even if you didn't purchase coverage at checkout.

Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing up for a relaxed fit or down for a more fitted look.

Most styles run true to size. Any exceptions are noted in the product description.

No problem - start an exchange through our returns portal and we’ll get the right size to you.